Need to change your shipping method after confirming your order? We provide a straightforward process to update your postage option, whether it’s an upgrade or a downgrade.
How to Change Your Postage Option
- Contact Us Immediately:
- Reach out to us as soon as possible with your order number and the desired change in your postage option. The simplest way is to use the form at the bottom of this page.
- Postage Downgrade:
- If you're looking to downgrade your shipping method (e.g., from express to standard shipping):
- We'll confirm the correct postage cost, then refund the difference between the original and new shipping options.
- If you're looking to downgrade your shipping method (e.g., from express to standard shipping):
- Postage Upgrade:
- For an upgrade in shipping method:
- We'll confirm the correct postage cost, then charge the difference for the upgraded postage.
- A custom product link can be provided for you to cover the additional postage fee.
- After the payment has been made we will release your order for dispatching.
- For an upgrade in shipping method:
- Order Adjustment:
- We may adjust your order details to reflect the new postage option. This could involve updating a system that will not be reflected in the details of automated emails.
Changing your shipping method is simple and flexible. Just let us know your preferences, and we'll take care of the rest. For any further assistance or questions, feel free to contact our Customer Service team.